Homedepot® Survey – Official Customer Experience Survey 2019

Last Updated on Survey – a step by step guide

Home Depot –  history, facts, and interesting info

Home Depot or Home depot INC is an American home sales company that deals with selling building products, tools, and services. Serving many large format stores, it is the largest home improvement company in the United States. Founded in 1978, by Arthur Blank and Bernie Marcus.

Arthur Blank and Bernie Marcus

The two entrepreneurs come with the thought for Home Depot while sitting in a coffee shop in Los Angeles the same year. Their primary goal was to start a home goods store where employees would not only be knowledgeable enough to give their customers recommendations but also sell the products effectively and guide buyers on how to use the products they were purchasing. In 1979, they successfully opened their first two stores after getting the first capital from Pat Farrah, merchandise specialist and Ken Langone, an investment banker.

Today, the company approximately operates in more than 2,200 locations across major cities in three countries worldwide, and they are also available online at their official site Also, you can take advantage of mobile shopping through your Android or IOS device. The company offer exceptional prices and has a bill of rights that guide its vision. The bill state that a customer should expect the best price and variety of products, as well as assistant from highly trained and professional employees when they shop at Home Depot.

Home Depot Survey

Home Depot via is welcoming their customers in their Opinion Survey Sweepstakes to enable them to maintain their good reputation, and improve both the products and services of the store. This way, they will be able to maintain high standards for meeting customers satisfaction. To encourage their customers to participate in their survey, they are offering a chance to win $5,000 worth of gift cards which you can use to buy furnishing items from their store. Thus, spend just a few minutes to participate in the survey and stand a chance to win a gift card. The survey is available in two categories which are a professional category and consumer category to participate in the sweepstakes.

Survey Details and Basic Rules

  • Must be a legal United States citizen from District of Columbia.
  • Participants must be aged 18 years or older.
  • Providing your personal information is necessary so you can be notified if you are a lucky winner.
  • When participating via mail, write your category (consumer category), telephone number, email address, and your full name on a 3 x 5 postcard.
  • Two random draws are made for professional and consumer categories, with a grand prize of a $5,000 sweepstakes.
  • Entry method is by mail or online.
  • Entry limit per period is 45.


  • The participant must have a valid survey code with the survey date and time of the visit to the store.
  • A device with a stable internet connection such as a personal computer, Tablet, Mobile phone or a Laptop.
  • Basic knowledge of Spanish, English or French Languages.

How to Participate in The Home Depot Satisfaction Survey

homedepot survey

If you would like to express your feedback after your recent visit to a Home Depot store, whether your experience was bad or good, they would love to hear from you about your experience so they can continue to improve the services and products available to the public. The survey should not take more than ten minutes to complete. You will be asked a few basic questions about your visit throughout the survey. Try answering them as honest as possible to ensure its helpful to the company. As an appreciation for participating in the study, you will be included in sweepstakes where you can win a grand prize of $5,000 Home Depot gift card. Below are the steps to participate in the survey online.

  • Step one: Visit their official website (
  • Step two: Click start survey
  • Step three: Enter your postal or zip code of residence
  • Step four: Click next
  • Step five: Get your receipt and input the user ID and code written in your receipt and click next.
  • Step six: Begin answering the survey questions as honest as possible
  • Step seven: Upon completion click the submit button. A message, wishing well and hope you win the sweepstakes will pop up if you have successfully completed the survey.

Secret Survey Hack

Participate Without a Purchase or Receipt

To participate without a receipt or purchase, you can alternatively enter via mail-in entry. To participate through the mail, write your phone number, last name email, and your first name on a 3″ x 5″ postcard and specify if you are a professional or consumer. For consumer entries, mail your note in a business-size envelope to the below address.

  • Consumer Category:

PO Box 430, ASC/ Home Depot 2018 Q3 United States consumer satisfaction sweepstakes, Macedon, NY 14501-0430

For professional category mail your postcard in a business-size envelope to the following address.

  • Professional category

PO Box 431, ASC/ Home Depot 2018 Q3 United States professional customer satisfaction sweepstakes, Macedon, NY 14501-0430

Saving More on Your Home Depot Purchases

If you are a customer at Home Depot stores, then its recommended to participate in this kind of schemes, along with following the company on social media such as Twitter and Facebook to keep up with latest announcements and news to ensure you don’t miss a discount.

More great ways to save

  • For up to 30 percent select items, browse the online saving center.
  • To get the latest deals on your area, view the weekly Ad online.
  • For a $5 discount on your purchase, subscribe to the e-mail newsletter.
  • For significant savings, shop the Rebate center for manufacturer rebates.

Contact Home Depot

You can communicate your privacy concerns or contact Home Depot by:

  • E-mail:
  • Calling customer care: 1-800-553-3199
  • Appliances/Faxing: 1-877-946-9843
  • Text: 38698
  • Primary support: 1-800-HOME-DEPOT (466-3337)
  • Write to the address below:

The Home Depot, Inc. Customer Care, Attention: Privacy Official, Atlanta, GA 30339-4024, 2455 Paces Ferry Road


We hope the information provided above helps you to complete the Home Depot Feedback survey and you will stand a chance to win $5,000 free gift card. After successful completion of the survey, you will be eligible for Home Depot sweepstakes.



How long will Home Depot hold appliances?

Before You Leave The home DepoT, make Sure… *Please note that delivery agents are not authorized to perform carpentry, plumbing or electrical work, and can hold appliances for no more than 30 days. Hookup does not include built-in products, wall ovens, cooktops, hoods and drop-in appliances.

Does Home Depot haul away old appliances?

Free Standard Delivery on Special Order Appliance purchases of 6 or more. ... Haul away of old appliances at additional charge. Offer valid only at participating stores in U.S., Guam and Puerto Rico The Home Depot® stores and on select major appliance purchases on Delivery fees vary by zip code.

Does Home Depot charge for washer installation?

Home Depot offers basic installation for with free delivery 7-days a week when you spend 6 or more. A .99 installation kit fee, and .99 adapter fee will be included in all installation. A delivery fee applies to any major appliance purchases below 6.

How do you dispose of a washer and dryer?

The Following Places Will Accept Old Appliances:Local Recyclers – Find out if your local community picks up these old appliances. ... Scrap Metal Recycler – Before sending your appliance to a scrap metal recycler, make sure they will properly recycle your washer or dryer.More items...•Jul 31, › blog › organization › how-to-dispose-of-a-wash...How to Dispose of a Washer and Dryer - Life Storage › blog › organization › how-to-dispose-of-a-wash...

How do I contact Home Depot?

Call the store's main number, choose option 2, and then dial 101. 101 is the extension used by the assistant store managers and that is the person you need to speak to when calling out of work. This is actually a requirement since if you don't speak with a manager, you could be listed as a no-call no-show.

How do I file a complaint with Home Depot?

Home Depot complaints contactsVisit Contact Form.Call Customer Care on 1-800-HOME-DEPOT 1-800-466-3337.Tweet Home Depot Customer Care.Tweet Home Depot.Follow Home Depot.Follow Home Depot.Watch Home › home-depotHome Depot › home-depot

How do I return an online order from Home Depot?

Items purchased on can be returned to the store. Bring your shipment confirmation email, order confirmation email or packing slip for ease of return. Most products have a 90-day-from-purchase return policy, but refer to the Policy Exception list below for specific category exceptions.

How can I pay my Home Depot bill?

The Home Depot customer service team can help you make a payment by phone between 6 a.m. and 1 a.m. EST Mondays through Saturdays or between the hours of 7 a.m. and 12 a.m. EST Sundays. Or, call the Home Depot credit card phone number — 866-875-5488 — and follow the prompts to make an automated payment.

How do I get a Home Depot survey?

We'll show you how to get started in a few simple steps;Head over to the official website at Begin Survey.Enter your Zip or Postal code of residence.Click Next.Find your receipt and enter the User ID & Password from your receipt and click Next.More › homedepot-comsurvey-customer-satisfactionWin a 00 Gift Card - | - › homedepot-comsurvey-customer-satisfaction

How do I file a complaint with Home Depot?

Home Depot complaints contactsVisit Contact Form.Call Customer Care on 1-800-HOME-DEPOT 1-800-466-3337.Tweet Home Depot Customer Care.Tweet Home Depot.Follow Home Depot.Follow Home Depot.Watch Home › home-depotHome Depot › home-depot